This is the same reason why some people are just NOW getting the scam email, even though it was initially sent out hours ago. This seems like it's fast, BUT if your email list has 400,000 people (ours has 2M+), it can take a long time for the email to get sent to you. For example, let's say for example the system sends 1,000 emails in 10 minutes. Unfortunately many people still have not received the followup email, and this is because of how Maropost works. we DID do this 45 minutes after the scam email was sent out. Update: for those of you wondering why we didn't send a follow up email. Needless to say, this will not work on the hacked email as it did not come from us. If you would like to unsubscribe, just search for "jumpcut" in your email and at the bottom of any of our emails, there will be a link that says "unsubscribe". We have never and will never buy emails from anybody. It's very likely that you signed up through one of our ads. I tried the service today and somehow was not able to upload videos at all. It is also possible to upload pictures and audio files or import them from Flickr or Facebook.
Jumpcut video software#
Though running an antivirus software wouldn't hurt (it's likely you'll detect some other potentially malicious software too).Īlso, a lot of people are asking how they got onto our newsletter. Jumpcut supports most of the commonly used video files including avi, flv, mpg and mov, and supports uploading multiple files at once. If you didn't open any downloaded files, it seems like you should be fine. Here's a list of free ones that are reliable (free ones start halfway down the page): In the case that you opened the file, I highly recommend you run an antivirus software to get rid of it. It seems like the hacker was trying to get people to download and run a vbs file. I sincerely apologize for the scare, and we're going to get to the bottom of this asap. Vox made a video a week ago warning people that scammers can send fake emails from the WHO (if you're curious about seeing how, watch it here: )
It's actually not that difficult to send emails that LOOK legit (they're using the correct domain). It's depressing that somebody would try to do this during a worldwide pandemic…but unfortunately, there's always going to be people out there that try to take advantage of others during shitty circumstances.
Jumpcut video update#
so we are extremely surprised that this happened.Įverybody on the team right now is trying to figure out how and why this happened, and you'll receive an update email as soon as we figure it out.
Jumpcut video password#
We are usually very diligent when it comes to security and password protection (not even our own team members know the actual passwords because we use Lastpass). Luckily, they only got access to our email provider and nothing else. This morning we found out that our email provider was hacked and sent out a fake invoice to everybody on our list. First and foremost - the invoice is not real, and you will not be charged anything.
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